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Privacy Policy

1. Introduction

We are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, share, and protect your data.

2. Information We Collect

  • Personal Information: Name, and email address
  • Technical Information: IP address, browser type, login activity
  • Communication Data: We may record calls, emails, or chat interactions with us

3. How We Collect Information

  • Directly from you (applications, account opening, customer service)
  • Automatically (website/app usage, cookies)
  • From third parties (credit bureaus, identity verification services, partners)

4. How We Use Your Information

  • Process transactions and manage accounts
  • Verify identity and prevent fraud
  • Assess creditworthiness for loans/credit products
  • Comply with legal and regulatory requirements
  • Improve products, services, and customer experience
  • Send account updates, offers, and important notices

5. How We Share Your Information

We do not sell your personal data. We may share information with:

  • Regulatory and law enforcement authorities (as legally required)
  • Credit bureaus and financial partners
  • Service providers who support our operations (under confidentiality agreements)
  • Affiliates, in connection with joint products/services

6. Data Security

We use encryption, firewalls, and regular security audits to protect your information from unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

  • Access and review your personal data
  • Request corrections to inaccurate information
  • Opt out of marketing communications
  • Request account/data closure, subject to legal retention requirements

8. Cookies & Tracking

Our website uses cookies to enhance user experience, analyze traffic, and support security features. You can manage cookie preferences in your browser settings.

9. Data Retention

We retain your information only as long as necessary for legal, regulatory, and business purposes.

10. Changes to This Policy

We may update this policy periodically. Continued use of our services constitutes acceptance of any changes.